Privacy Policy — 7867bd

1 Introduction

7867bd is Bangladesh's premier online casino and cricket betting platform, serving adult players aged 18 and above. As part of operating a safe and reliable service, we are required to collect and process certain personal data. We take our responsibility to protect that data seriously and are committed to handling your information with transparency, integrity, and care.

This Policy applies to all personal data collected through the 7867bd website, mobile browser experience, customer support channels, and any other interaction you have with the platform. It should be read alongside the Terms & Conditions and the Responsible Gaming policy, both of which are incorporated by reference.

We review and update this Policy periodically to reflect changes in our practices, technology, and applicable legal requirements. The effective date at the top of this page indicates when the current version was last revised. We encourage you to review this Policy each time you visit to stay informed about how your data is being handled.

2 Data We Collect

7867bd collects personal data in the following categories, depending on how you interact with the platform:

2.1 Registration Data

When you create a 7867bd account, we collect the information you provide during the registration process. This may include your chosen username, mobile phone number, date of birth, and country of residence. This data is necessary to establish and manage your account and to verify that you meet the minimum age requirement of 18 years.

2.2 Identity Verification Data

As part of our Know Your Customer (KYC) obligations, we may request identity documents including a national identity card, passport, or driving licence, along with proof of address such as a utility bill or bank statement. This data is collected to verify your identity, confirm your age, and comply with applicable financial integrity standards.

2.3 Financial and Transaction Data

We collect records of all deposits and withdrawals made through the platform, including the payment method used (bKash, Nagad, Rocket, or Upay), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and reference numbers. We do not store full payment account credentials — only the information necessary to process and record transactions.

2.4 Usage and Behavioural Data

We automatically collect data about how you use the 7867bd platform. This includes pages visited, games played, bet amounts and outcomes, session duration, login timestamps, device type, operating system, browser type, IP address, and approximate geographic location derived from IP. This data helps us improve the platform, detect fraudulent activity, and personalise your experience.

2.5 Communications Data

When you contact the 7867bd support team by email or any other channel, we retain records of that correspondence, including the content of your messages and our responses. This data is used to resolve your query, maintain service quality, and keep a record of commitments made.

2.6 Responsible Gaming Data

If you make use of responsible gaming tools such as deposit limits, cool-off periods, or self-exclusion, we record your preferences and the dates on which they were set or modified. This data is used solely to enforce the restrictions you have requested and is never used for marketing purposes.

3 How We Use Your Data

7867bd uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, identity verification data
Age and identity verification (KYC)	Identity documents, date of birth, proof of address
Processing deposits and withdrawals	Financial and transaction data, payment method details
Fraud detection and platform security	Usage data, IP address, transaction data
Improving platform performance and features	Usage and behavioural data, device and browser data
Customer support and complaint resolution	Communications data, account data
Responsible gaming enforcement	Responsible gaming data, usage data
Legal and regulatory compliance	All categories of data as required
Service-related communications	Contact details, account status data

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

4 Legal Basis for Processing

7867bd processes your personal data on the following legal bases:

• Contractual necessity: Processing is required to perform the contract between you and 7867bd — specifically, to provide account services, process bets, and handle financial transactions.
• Legal obligation: Certain processing activities, such as identity verification, age checking, and financial record-keeping, are required by applicable law and financial compliance standards.
• Legitimate interests: We process usage and behavioural data to detect fraud, maintain platform security, and improve our services. We have assessed that these legitimate interests are not overridden by your rights and freedoms.
• Consent: Where processing is not covered by the above bases — for example, optional service communications — we will seek your explicit consent before proceeding. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing and Disclosure

5.1 Service Providers

7867bd works with a limited number of trusted third-party service providers to operate the platform. These include payment processing partners (bKash, Nagad, Rocket, Upay), game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), identity verification services, cloud hosting providers, and customer support tools. All service providers are bound by data processing agreements that require them to handle your data solely on our instructions and in accordance with this Privacy Policy.

5.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorised third parties where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other financial crime. Such disclosures are made only to the extent required and in accordance with applicable legal obligations.

5.3 Business Transfers

In the event that 7867bd undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify affected users in advance of any such transfer and ensure that the receiving party is bound by equivalent data protection obligations.

5.4 No Sale of Data

7867bd does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. This commitment applies regardless of the form or value of the data involved.

6 Data Storage and Security

All personal data collected by 7867bd is stored on secure servers protected by multiple layers of technical and organisational security measures. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive personal and financial data stored in our databases.
• Role-based access controls that limit internal access to personal data to staff who require it to perform their job functions.
• Regular security audits, penetration testing, and vulnerability assessments.
• Intrusion detection systems and 24/7 infrastructure monitoring.
• Incident response procedures to address and contain any data security breach promptly.

While 7867bd implements robust security practices, no system is entirely immune to risk. In the unlikely event of a data breach that poses a significant risk to your rights, we will notify affected users as promptly as is practicable.

You also play a role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying the 7867bd support team immediately if you suspect any unauthorised access to your account.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store preferences or session information. 7867bd uses cookies and similar technologies including local storage and session tokens.

7.2 Cookies We Use

Cookie Type	Purpose	Duration
Essential / Session	Maintain your logged-in session and enable core platform functionality	Session (deleted on logout)
Security	Detect and prevent fraudulent access, CSRF protection	Session
Preference	Remember your language, display, and game preferences	Up to 12 months
Analytics	Understand how players use the platform to improve features and performance	Up to 24 months

7.3 Third-Party Advertising Cookies

7867bd does not use third-party advertising or retargeting cookies. We do not allow external advertising networks to place tracking cookies on the 7867bd platform.

7.4 Managing Cookies

You may configure your browser to refuse all cookies or to alert you when a cookie is being set. Please note that disabling essential cookies will impair the functionality of the 7867bd platform and may prevent you from accessing certain features, including your account. Instructions for managing cookies are available through your browser's help documentation.

8 Data Retention Periods

7867bd retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, and financial compliance obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a period of up to 5 years following permanent account closure, to satisfy legal and financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction in accordance with financial compliance obligations.
• Identity verification documents: Retained for the duration of your account and for up to 5 years after account closure.
• Customer support communications: Retained for up to 3 years from the date of the most recent interaction.
• Usage and analytics data: Retained in anonymised or aggregated form for up to 24 months, after which individual-level data is deleted or fully anonymised.
• Responsible gaming records: Retained for the full duration of any active restriction and for up to 5 years thereafter, to prevent circumvention of self-exclusion measures.

Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

9 Your Data Rights

As a user of the 7867bd platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the support team at [email protected]. We will respond to all verified requests within a reasonable timeframe, typically within 30 days.

• Right of access: You may request a copy of the personal data 7867bd holds about you, along with information about how it is being used.
• Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected or updated.
• Right to erasure: You may request that your personal data be deleted where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that we may be required to retain certain data even after an account closure request.
• Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being disputed.
• Right to data portability: You may request a copy of the personal data you have provided to us in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for fraud detection purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

10 Children's Privacy

The 7867bd platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a registered account is held by a minor, we will immediately suspend that account, delete the associated personal data, and take appropriate steps to prevent further access.

If you are a parent or guardian and believe that a minor has created an account on 7867bd, please contact us immediately at [email protected] so that we can take prompt action. The protection of minors is a core commitment of the 7867bd responsible gaming programme.

11 Third-Party Links

The 7867bd platform may contain links to third-party websites or services, including game provider portals and payment partner pages. This Privacy Policy applies solely to the 7867bd platform and does not govern the data practices of any third-party website. We strongly encourage you to review the privacy policies of any third-party service you access via links on the platform. 7867bd accepts no responsibility or liability for the privacy practices of third-party websites.

12 Changes to This Privacy Policy

7867bd reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the effective date shown at the top of this page will be updated. Where the nature of the change is significant, we may additionally notify registered users via email or an in-platform notification.

Your continued use of the 7867bd platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting the support team.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way your personal data is handled by 7867bd, please contact our support team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Operating Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

Please include your registered username and a clear description of your request or concern so that we can process your enquiry as efficiently as possible. All privacy-related correspondence is handled in strict confidence.